Privacy Policy – MAKSIMES LTD and MAKSIMES Dystrybucja Sp. z o.o.

1. General Information

1.1 The controller of your personal data is MAKSIMES LTD, registered at: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.

1.2 Company registration number: 16431989.

1.3 For data protection matters, you can contact us at: info@maksimes.com

1.4 As part of the same project, MAKSIMES LTD cooperates with MAKSIMES Dystrybucja Sp. z o.o., registered at: ul. Krakowska 180/106, 52-015 Wrocław, Poland.

1.5 Data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and, where applicable, with UK data protection laws.

2. Purposes and Legal Basis for Processing

Your data may be processed for the following purposes and on the following legal grounds:

  • Acquiring a contact (lead) – based on your consent or the legitimate interest of the controller.
  • Communication (email, SMS, social media messages) – based on consent or legitimate interest (where applicable).
  • Service delivery or contract performance – if we enter into a contract with you.
  • Marketing activities (newsletter, ads, marketing messages) – only with your explicit consent.
  • Analytics, statistics, optimisation – based on the legitimate interest of the controller.

3. Scope of Personal Data

We may process the following data:

  • first and last name
  • email address
  • phone number (for SMS communication)
  • address (if needed, e.g. for delivery)
  • technical / telemetry data (IP address, device type, browser data)
  • social media identifiers (if you link your account)
  • communication content (emails, SMS messages)
  • any other data you voluntarily provide in forms

4. Email, SMS, and Social Media Communication

4.1 If you give consent, we may send you marketing emails and/or SMS messages. Consent for email and SMS is collected separately.

4.2 Every marketing message (email / SMS) will include a clear method to unsubscribe (e.g. “unsubscribe” link, “STOP” instruction).

4.3 In social media communication (comments, direct messages), we use data only to the extent necessary to respond.

4.4 On our social media profiles (Facebook, Instagram, etc.), we may use links to forms (lead ads) — in such cases, the rules of this policy apply.

5. Data Retention Period

We retain your data:

  • for the duration of the relationship (client / lead)
  • after the relationship ends — for the period required by law (e.g. statute of limitations)
  • until you withdraw your consent (if the processing is based on consent)

6. Data Recipients / Partner Entities / Data Processing Agreements

6.1 Your data may be processed by or shared with:

  • service providers (CRM systems, mailing platforms, analytics tools)
  • social media platforms, when integrating ads/forms with their systems
  • governmental authorities when required by law
  • cooperating entities, including MAKSIMES Dystrybucja Sp. z o.o.

6.2 Cooperating Entity – MAKSIMES Dystrybucja Sp. z o.o.

Name: MAKSIMES Dystrybucja Spółka z ograniczoną odpowiedzialnością
Address: ul. Krakowska 180/106, 52-015 Wrocław, Poland
NIP: 8993024842
KRS: 0001171936
REGON: 541680852

Scope of processing: logistics and distribution support, operational assistance, and support with marketing and communication activities (where applicable).

This entity acts as a data processor, processing data on behalf of MAKSIMES LTD, in accordance with a data processing agreement. It is obliged to:

  • implement appropriate technical and organisational measures to ensure data security
  • keep the data confidential and restrict access to authorised personnel only
  • assist MAKSIMES LTD in fulfilling the rights of data subjects
  • not transfer the data to further sub-processors without permission
  • return or delete the data after the cooperation ends or after the required retention period

The transfer of data to this entity is lawful and limited to purposes necessary for the project.

7. Data Transfers Outside the EEA / UK

If data is transferred outside the European Economic Area or the United Kingdom, we will ensure appropriate safeguards, such as EU Standard Contractual Clauses or other legally approved mechanisms.

8. Your Rights

You have the right to:

  • access your data
  • rectify your data
  • erase your data (“right to be forgotten”)
  • restrict processing
  • transfer your data (for automated processing)
  • object to processing (if based on legitimate interest)
  • withdraw consent (if the processing was based on consent)

You may contact us (by email or post) to exercise these rights.

If you believe your data is processed unlawfully, you may file a complaint with the relevant supervisory authority (in Poland: President of the Personal Data Protection Office; in the UK: Information Commissioner’s Office).

9. Data Security

We use technical and organisational measures such as:

  • encryption of data in transit
  • access control to systems
  • regular backups
  • secure servers and infrastructure protection
  • internal procedures reducing the risk of breaches

10. Changes to the Privacy Policy

We reserve the right to update this privacy policy. The new version will be published on our website with an update date.
By continuing to use our services after changes are introduced, you acknowledge your awareness of the updated version.

11. Final Provisions

This policy provides full information on how MAKSIMES LTD and MAKSIMES Dystrybucja Sp. z o.o. process personal data.

If you have questions or concerns, contact us:

Email: info@maksimes.com